Refund Policy
We provide digital services and products to help you prepare for government exams. Please read our refund policy carefully before making a purchase.
At ExamTestGuru.in, all payments are final. We do not offer refunds except in cases where technical issues prevent access to purchased content or services. Our Refund Policy outlines the specific circumstances in which refunds may be considered, and we encourage you to review it before making a purchase.
No Refunds
As our services and products are digital, we do not offer refunds once a purchase is made. However, we understand that certain situations may arise where a refund is necessary.
Eligible Refunds
- If the payment was successful, but you were unable to access the purchased product or service.
- If you accidentally made a payment twice for the same product or service.
Refund Request Process
To request a refund, please contact us through our support ticket system, contact form, or email. Make sure to include proof of payment when submitting your request.
Processing Time
If your refund request is approved by our team, it may take up to 7 days for the refund to be processed and issued.
Payment Method
Refunds will be issued back to the original payment method used during the purchase.
Contact Us
If you have any questions or need assistance, please contact us through the contact page on our website.
Policy Updates
Our refund policy may be updated from time to time. Any changes will be reflected on this page.